If for any reason you are not happy with your purchase, we are happy to exchange it or to refund you in full. Please contact us within 14 days of receiving your item if you wish to return the item. Please return the items, in its original packaging.Please include your order reference id in your package. Please note that you are responsible for paying return postage for the item unless the item is returned because it is faulty. We take great care in the making of our products, but if for any reason the item is faulty, please do not hesitate to get in touch with us by contacting us directly by sending an email to- info@lovjoy.co.uk.
Once we receive your returned purchase, we will refund the price of your purchase to the original card details or exchange it for another design, depending on your instructions. You will receive this refund within 14 days from when we receive the returned item. This return policy is in addition to your legal rights and does not affect your statutory rights in any way.